Frequently Asked Questions
Everything you need to know about shopping with MOTOPOWER DIRECT
What shipping methods do you offer and how long does it take?
We offer standard and expedited shipping options. Standard shipping typically takes 3-7 business days within the continental US, while expedited orders arrive within 1-3 business days.
What is your return policy?
We offer a 30-day money-back guarantee on all unused items in their original packaging. Simply contact our support team to initiate a return authorization.
Do your products come with a warranty?
Yes, all MOTOPOWER DIRECT products are covered by a 12-month limited warranty against manufacturing defects to ensure your total satisfaction.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as secure digital payments via PayPal and Apple Pay.
Do you ship internationally?
Currently, we primarily ship within the United States. For international inquiries, please contact our customer service department to check availability for your specific region.