Returns & Exchanges
At MOTOPOWER DIRECT, we stand by the quality of our products and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Contact our customer support team with your order number and the reason for your return to obtain a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all accessories, manuals, and components are included to qualify for a full refund.
- 3.Ship the Item
Affix the provided shipping label or your own carrier label to the box and drop it off at any authorized shipping location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.